Store Policy
Welcome to Balthazar’s Boutique, the official store for Aranor. By completing a purchase, you agree to the policies outlined below.
📜 General Information
All digital goods, ranks, cosmetics, boosters, and perks are designed to support the continued operation and improvement of the server. Purchases grant access to digital content within the Aranor network and are governed by this policy.
💰 Payments & Transactions
- All payments are securely processed through Tebex.
- Verify your username and selected package before checkout.
- You are responsible for submitting the correct account details.
- Fraudulent or unauthorized transactions may result in revoked items and account action.
- Chargebacks without contacting support may result in a permanent ban and removal of benefits.
🚫 Refund Policy
All purchases are final unless required by law or due to confirmed delivery failure.
- No refunds for accidental purchases or change of mind.
- No refunds for punishments resulting from rule violations.
- Refunds may only be reviewed if a product was not delivered and cannot be resolved.
📦 Delivery of Items
- Most purchases are delivered automatically within minutes.
- Some deliveries may take up to 5–10 minutes.
- Log in after purchasing to ensure delivery completes.
- If items do not arrive after 10 minutes, contact support with your transaction ID.
⚖️ Gameplay Balance
Store items are designed to support Aranor without compromising gameplay integrity. The team may rebalance, adjust, replace, or retire perks and bonuses at any time.
Purchases grant access to content as it exists in the live game — not a guarantee of permanent values or mechanics.
🔄 Changes & Updates
Aranor is a live service. Systems, progression, cosmetics, and rewards may evolve. Store items may be modified or discontinued without prior notice, where necessary.
🧾 Account Responsibility
- You are responsible for your account security and payment methods.
- We are not responsible for unauthorized purchases made through your account.
- Account sharing or compromised credentials are your responsibility.
🚨 Rule Enforcement
Store purchases do not exempt players from server rules or moderation.
- Suspensions may still be applied for violations.
- Store perks may be revoked without refund for serious or repeated offenses.
🧙 Support & Contact
If you need help with a purchase, contact support before opening a payment dispute.
- Discord: discord.aranor.net
- Support: Use the Tebex ticket system
Please include your Minecraft username, transaction ID, and a brief description of the issue.